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Can』t See Newly Added Templates in Starter Templates Library?

Starter Templates library provides extensive range of ready-made templates. We keep adding new templates to this library.

In case while importing Starter Templates on your website –

You are not able to see newly added templates in the libraryYou can see new templates on one website and not on another

here are steps to follow –

In dashboard, under Appearance > Starter Templates, you will observe a sync option in library window.

Click on this option to refresh the library and fetch newly added templates.

Once the sync is complete you will see all newly added templates in list.

XMLReader Missing – Starter Templates

While importing Starter Templates, does the popup says – 「XMLReader Missing 「. If yes, here』s why and how you can clear it.

Why?

While importing a template, the XML file is readed first and then the process continues. This needs an XML extension enabled on the server.

In case your server doesn』t have this enabled you can see the notice.

How to Clear?

Just get in touch with your service administrator and request them to enable XMLReader on your website. Once this is done you can try importing template again.

Here is an email template you can send to server administrator –

Hello,I』m facing an issue while importing template using a 『Starter Templates』 plugin on my WordPress installation. The error says – XMLReader is not enabled and asks me to reach out to the server administration/hosting provider to fix this issue.Can you please take a look. Looking forward to hearing from you.Thank You!Regards,Your name

How to Modify Read Time Text on Blog and Single Post Page?

In the Astra Pro v2.5.1, we have added two new filters to update the Read Time text – specific to Minute & Minutes of reading text for Blog & Single post page.

You can use the below filters to modify the Read Time strings –

For updating the Singular Read Time –

add_filter( 'astra_post_minute_of_reading_text', 'ast_post_minute_of_reading_text_function' );
function ast_post_minute_of_reading_text_function() {
return __( 'Singular reading time...', 'astra-addon' );
}

For updating the Plural Read Time –

add_filter( 'astra_post_minutes_of_reading_text', 'ast_post_minutes_of_reading_text_function' );
function ast_post_minutes_of_reading_text_function() {
return __( 'Plural reading time...', 'astra-addon' );
}

You can refer this doc on How to Add Custom PHP Code?

Filter to Remove Starter Templates Button on Post Types

If you are looking to remove the Starter Templates button visible on the top of the Pages/Posts of your website.

You can insert the following filter in your child theme』s functions.php file (How?) –

You can insert the following filter –

1) To disable the Gutenberg Templates button from all post types.

add_filter( 'ast_block_templates_disable', '__return_true' );

2) To disable the Gutenberg Templates button for Page post type.

add_filter( 'ast_block_templates_disable', function( $default = false ) {
if( isset( $_REQUEST['post_type'] ) && 'page' === $_REQUEST['post_type'] ) {
return true;
} return $default;
} );

Note:

Please add the required code to the functions.php of your child theme.Refer to this doc on How to Add Custom Code to the Child theme?

Required File Permissions Missing – Starter Templates

While importing Starter Templates, does the popup says – 「Required File Permissions Missing「. If yes, here』s why and how you can clear it.

Why?

Importing a template requires some file permissions on your website. So that imported data can be arranged and displayed properly.

In case the plugin does not find valid file permission you will see a popup with this notice.

How to Clear?

You can clear this by simply adding the constant in your wp-config.php file.

define( 'FS_METHOD', 'direct' );

Save the file and refresh the Starter Templates interface on the frontend. Try importing the template again.

Unable to Upload the Astra Pro ZIP File because it is Unzipped During the Download?

You are probably downloading the zip file on a Safari browser, which by default unzips your zip file while downloading.

This causes a problem, where you won』t be able to upload the Astra Pro zip file from the Plugins page.

As WordPress requires the plugin to be a zip to be uploaded.

This can be easily fixed, by disabling the setting Preferences in your Safari Browser and other browsers too.

Following are the steps to download the plugin』s zip file on a –

Safari browser:

Go to the Safari browser』s Menu, navigate to Safari > Preferences. Under which at the bottom of the General tab, disable the checkbox option of Open 「safe」 files for downloading.Now, visit the Store account and you will be able to download the Astra Pro or even other plugin』s zip files successfully without being unzipped.

Firefox browser:

Go to the Firefox Menu (Hamburger Icon-Top Right Corner) under Options > Applications or Search Applications.Now under, Applications, you must see a Search Bar, you should search for ZIP.Besides the ZIP option, you will have to change the Action to Always Ask or Save File.

Chrome browser:

By default, Chrome does not automatically unzip the files. So you should not face any issues on Chrome browser.

If you are still facing issues on the Chrome browser, you might want to temporarily disable all the extensions, which might have this feature.

Note: If you try opening or clicking on the downloaded zip in the browser』s Downloads section, you might find it unzipped. Instead, simply visit the downloads folder and use the zip directly to upload it.

For other browsers:

You will need to contact the respective Support team of the browser for help or on how to find a solution to this issue.

Final Step:

Once, the plugin』s Zip is downloaded successfully, you can upload it. This document lists the steps.

Introducing Global Color Palette

One of the most awaited features which will provide a better control across all the Color settings in the Customizer settings of the Astra theme.

Let』s see what are the options quickly and on how to make better use of it –

Palette

Under the customizer settings of the Astra theme – Global section > Colors > Base Colors > Palette you will notice the Palette section that will insert the color options for the default Text Color, Theme Color, Link Color, Link Hover Color, Heading Color (H1 – H6)

[Palette screenshot settings]

Global Color Settings

Under each of the Color options in the Customizer you will now notice an Globe Icon, this will help fetch the Palette colors with just a click.

Also, modifying or finding the Palette options can be achieved by clicking on the wrench icon that will take you to the Palette option under the Global settings of Base Colors.

[Screencast of the settings]

Add New Color / Presets

The Add New Color option will insert Custom Color options and will also have the option to edit the color name.

[Settings option]

Presets

This option will help select from the pre-defined Presets and also provides the option to Import other pre-defined presets.

[Location of the Presets option]

Select from Pre-defined Presets

Presets allow you to switch to different default Presets available with just a click of a button. You can rename the color options once selected.

[Screenshot of Select a Palette section]

How to Import to add More Color Options

If you have saved colors they can be imported with just a simple copy and paste of the Color』s values like this –

["#733492","#AC238C","#24B460","#C0C2BA","#CBCB38"]

You can replace the above color options and paste the same under the Import section of the Palette and click on Import button to find your choice of colors imported.

Edit the Label of the Colors

Editing the label of the Palette colors is very simple as you just need to click on the label and update it as per your requirement.

[Screencast of how to edit

Delete the Unwanted Color Options

Apart from the default Color options as mentioned at the start you will find the Delete option enabled to remove them with just a click.

[Screencast of the settings]

cURL Support Missing – Starter Templates

While importing Starter Templates, does the popup says – 「cURL Support Missing「. If yes, here』s why and how you can clear it.

Why?

This error is related to your server and not caused by WordPress.

When you start importing a template the request has to process through your server. In case your server is unable to process it, you will see this notice.

How to Clear?

Just get in touch with your service administrator and request them to enable cURL support on your website. Once this is done you can try importing template again.

Here is an email template you can send to server administrator –

Hello,I』m facing an issue while importing template using a 『Starter Templates』 plugin on my WordPress installation.The error says – cURL Support Missing and asks me to reach out to the server administration/hosting provider to fix this issue. Can you please take a look. Looking forward to hearing from you.Thank You! Regards, Your name

How do I check my Support Ticket History?

We have recently implemented a new ticketing system that allows to check your Support Ticket history.

Step to Check the Support Ticket History —

If you are registered user on our Store, you can view the tickets history under My Tickets page.

Here』s a screenshot of how the page would look like –

To track or view the tickets please confirm, if the ticket was opened after 21st April 2021.

Once a ticket is opened you will be able to track the status of the ticket and even respond to it from the same window itself.

Starter Templates: WP-CLI Commands

With WP-CLI commands you can manage a WordPress site from the command prompt. Below are the commands for Starter Templates.

1. List all page builders

wp starter-templates page_builder list

2. Choose a page builder to see all available starter templates

wp starter-templates page_builder

For example –

wp starter-templates page_builder set elementor
wp starter-templates page_builder set beaver-builder

3. Import template with id.

Once you run the above command, you will get a list of templates with respective IDs. Pick a required ID and use it the following command to import a template.

wp starter-templates import template-id

4. Clear/reset previously imported starter template while importing a new one

wp starter-templates reset [--yes]